Terms and Conditions

You may use our services only for lawful purposes and in accordance with these terms. Account holders are responsible for keeping their information current and protecting access to their accounts.

Registered Tropical Racing users may optionally enroll in Platform Alerts. The program sends non-promotional updates about horses associated with the user’s account, including race entries, scratches, schedule changes, and results, along with important account or service notices.

To enroll, a user provides and verifies a mobile number, reviews the program disclosure, actively selects an unchecked consent control, and enables text alerts. Enrollment is optional and is not a condition of purchase. Email, account creation, ownership, or another relationship with Tropical Racing does not by itself enroll a user in SMS.

Visitors may optionally enroll in Tropical Racing News & Events through a Tropical Racing-owned web form. Messages include Tropical Racing company updates and invitations from Tropical Racing.

To enroll, a visitor provides a mobile number, actively selects a separate checkbox that is unchecked by default, and verifies the number using a one-time code. Enrollment is optional and is not a condition of purchase, receiving an emailed report, or receiving email updates. Providing an email address or mobile number without selecting the checkbox does not enroll the visitor in SMS.

Message frequency varies based on account activity, selected notification topics, and News & Events publishing activity. Message and data rates may apply. Tropical Racing does not charge a separate fee for its text programs, but your wireless carrier’s rates and terms apply.

Reply STOP to a Tropical Racing text to stop messages from that program and sender. We may send one final message confirming the opt-out. Reply START to resume only if you want to provide consent again. Reply HELP for assistance, email support@tropicalracing.com, or call +1 833 876-7428. You may also turn off text alerts in the owner portal.

Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by your device, carrier, coverage, or service status. You are responsible for providing a mobile number you control and for updating or removing it if that changes.

Platform Alerts and News & Events messages do not provide betting tips, wagering solicitations, stock alerts, guaranteed-return claims, individualized investment advice, or an offer to buy or sell any security or ownership interest. Information may be incomplete or change; consult applicable official materials for details.

Our Privacy Policy explains how we use mobile numbers, consent records, and other personal information. We do not sell or rent mobile numbers or SMS opt-in information, and we do not share them with third parties or affiliates for their marketing or promotional purposes.

We may update these terms as the service or legal requirements change. The version posted here applies from its posted date. Questions may be sent to support@tropicalracing.com.